Privacy Policy

Last updated: September 13, 2026

1. Introduction and Scope

This Privacy Policy explains how Creatives Blueprint Inc. collects, uses, discloses, and protects personal information when you visit our website, register for our free live training, communicate with our team, or take part in any program we offer. It applies to all visitors, registrants, applicants, students, and prospective students, wherever you are located.

By using this website or submitting information to us, you acknowledge that you have read and understood this policy. If you do not agree with how we handle personal information as described here, please do not use this website or submit information through it.

This policy should be read together with our Terms and Conditions and our Income Disclaimer.

2. Who We Are

This website is operated by Creatives Blueprint Inc. ("Creatives Blueprint," "we," "us," or "our"), a company incorporated in Canada that provides educational training and coaching on personal branding, content creation, offer development, and online marketing.

For the purposes of applicable data protection legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the UK and EU General Data Protection Regulation where applicable, and the California Consumer Privacy Act as amended, Creatives Blueprint Inc. is the controller of the personal information described in this policy.

Our registered office is 155 Tower Drive, Scarborough, Ontario M1R 3P6, Canada.

All privacy enquiries, requests, and complaints should be directed to [email protected].

3. Information We Collect

3.1 Information you provide directly

  • Registration information: your full name, email address, telephone number, and country code, submitted when you register for our free live training
  • Application and enquiry information: information you provide when you complete an application form, request further details about a program, or respond to a questionnaire, which may include your current social media presence, your goals, your experience level, and your availability
  • Scheduling information: the date, time, and timezone selected when you book a call with our team, along with any notes you provide when booking
  • Correspondence: the content of emails, text messages, direct messages, support tickets, and other communications you send to us, together with our replies
  • Program participation information: where you enrol in a paid program, information you share during calls, in our community, or when submitting work for feedback, including content you create and questions you ask
  • Billing information: where you enrol in a paid program, the billing details required to process payment. Payment card details are collected and processed directly by our payment processors. We do not store complete payment card numbers on our systems.

3.2 Information collected automatically

  • Device and connection data: IP address, approximate location derived from IP address, browser type and version, operating system, device type, and screen characteristics
  • Usage data: pages viewed, time spent on each page, scroll depth, links and buttons clicked, form fields completed, the page that referred you to us, and the date and time of your visit
  • Advertising identifiers: click identifiers appended to our links by advertising platforms, including Meta click identifiers, which allow an ad click to be connected to a later action on our site
  • Campaign parameters: UTM parameters and similar tags present in the link you arrived through, which tell us which campaign, creative, or placement brought you to the page
  • Local identifiers: values stored in cookies, local storage, or session storage on your device, including a randomly generated visitor identifier used to connect a page view to a form submission made in the same session
  • Communication engagement data: whether emails we send are opened, which links within them are clicked, and whether messages are delivered, which is collected by our email and messaging providers on our behalf

3.3 Information received from third parties

  • Aggregated and pseudonymised advertising performance data from Meta and other platforms, which tells us how our campaigns performed without identifying individual users to us
  • Limited information from our service providers relating to the delivery and status of the messages and services they provide on our behalf
  • Publicly available information from social media profiles where you have engaged with our accounts or content and where that engagement is relevant to your enquiry

3.4 Sensitive information

We do not seek, and we ask that you do not send us, sensitive categories of personal information such as health information, financial account credentials, government identification numbers, or information revealing racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, or sexual orientation. If you provide such information voluntarily, you do so at your own discretion and we will delete it where we have no lawful reason to retain it.

4. Legal Bases for Processing

Where the UK or EU General Data Protection Regulation applies to our processing of your personal information, we rely on the following legal bases:

  • Consent: where you have opted in to receive marketing emails or text messages, and for non essential cookies and tracking technologies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
  • Performance of a contract: where processing is necessary to deliver a program you have enrolled in, or to take steps at your request before entering into such an agreement.
  • Legitimate interests: where processing is necessary for our legitimate interests in operating, securing, measuring, and improving our website, services, and advertising, provided those interests are not overridden by your rights and freedoms.
  • Legal obligation: where processing is necessary to comply with a legal, tax, accounting, or regulatory obligation to which we are subject.

Where Canadian privacy legislation applies, we collect, use, and disclose personal information with your knowledge and consent, except where collection, use, or disclosure without consent is permitted or required by law.

5. How We Use Your Information

We use personal information for the following purposes:

  • To register you for our free live training and to send you the access link, reminders, and any schedule changes
  • To respond to your enquiries, applications, and messages
  • To schedule, confirm, and conduct calls with members of our team
  • To deliver our educational and coaching services, including access to materials, calls, and community spaces
  • To provide support and answer questions during and after a program
  • To send you marketing communications by email and, where you have consented, by text message, about our training, programs, and offers
  • To measure the performance of our advertising, understand which campaigns and creatives produce registrations, and optimise our advertising spend
  • To understand how visitors use our website so that we can improve its content, structure, and performance
  • To detect, investigate, and prevent fraudulent, abusive, or unauthorised activity, including duplicate or automated form submissions
  • To maintain business records and to comply with our legal, tax, and accounting obligations
  • To establish, exercise, or defend legal claims where necessary

6. Advertising and Conversion Measurement

We advertise on third party platforms, including Meta Platforms, which operates Facebook and Instagram. To understand whether our advertising is working, we use the Meta Pixel on our website and the Meta Conversions API on our servers. These technologies allow us to record that an action such as a page view or a registration occurred and to report that action back to the advertising platform so it can be attributed to the campaign that produced it.

Where personal information such as an email address or telephone number is transmitted to an advertising platform for the purpose of matching an action to an account, that information is hashed before transmission, meaning it is converted into an irreversible representation rather than sent in readable form. We do not transmit the content of your communications with us, your payment details, or program participation information to advertising platforms.

Advertising platforms act as independent controllers of the data they receive and process it in accordance with their own policies and terms. We encourage you to review the privacy settings available within your accounts on those platforms. You can also limit interest based advertising through your device settings and through industry opt out tools available in your region.

7. Service Providers We Use

We rely on the following categories of third party providers, each of which processes personal information on our behalf or in connection with our services and each of which maintains its own privacy policy:

  • Customer relationship management, forms, scheduling, and messaging: GoHighLevel and LeadConnector, used to host our forms, store contact records, schedule calls, and deliver email and text messages
  • Advertising measurement: Meta Platforms, through the Meta Pixel and Conversions API
  • Website analytics: Google Analytics, used to understand aggregate site usage
  • Video conferencing: Zoom, used to deliver live training sessions and coaching calls
  • Hosting, delivery, and security: providers that host our pages and serve our assets, including content delivery and edge computing providers
  • Payment processing: payment processors that handle program payments securely and that maintain their own compliance with payment card industry standards
  • Community and course delivery platforms: platforms used to host program materials and student community spaces where applicable

We provide these providers only with the information they need to perform their function, and we require them to protect that information and to use it solely for the purposes we specify.

8. How We Disclose Information

We do not sell your personal information. We disclose personal information only in the following circumstances:

  • To service providers: as described in section 7, strictly for the purposes of operating our business
  • To advertising platforms: in the form of conversion events and hashed matching data, as described in section 6
  • To our team and contractors: where members of our team require access to perform their role, subject to confidentiality obligations
  • In a business transaction: in connection with a merger, acquisition, financing, reorganisation, or sale of assets, in which case personal information may be transferred as part of that transaction, subject to the receiving party honouring the commitments in this policy
  • For legal reasons: where we are required to disclose information by law, court order, subpoena, or regulatory authority, or where disclosure is necessary to protect our rights, our property, the safety of any person, or to investigate suspected fraud or abuse

Text messaging data: no mobile information collected through SMS opt in will be shared with third parties or affiliates for marketing or promotional purposes. Sharing with subcontractors who support the service, such as our messaging provider and its underlying carriers and aggregators, is permitted solely to deliver the messages you have consented to receive. All other use case categories exclude text messaging originator opt in data and consent, and that information is not shared with any third party.

9. Email Communications

When you register for our free training or submit an enquiry, you will receive transactional emails relating to that request, such as confirmations, access links, and reminders. You will also receive marketing emails about our training, programs, and offers.

Every marketing email includes an unsubscribe link, and you may also unsubscribe at any time by emailing [email protected]. Once you unsubscribe we will stop sending marketing emails, though we may still contact you where necessary in relation to a program you are enrolled in or a legal obligation we owe you.

Our emails contain tracking technologies that tell us whether a message was opened and which links were clicked. We use this information to understand engagement and to improve the relevance of what we send. If you prefer not to be tracked in this way, most email clients allow you to disable the automatic loading of remote images.

10. Text Message Program

Where you provide your mobile number and consent, you may receive text messages from Creatives Blueprint Inc. The following terms apply to our text message program:

  • How you opt in: by submitting a form on our website with your mobile number and agreeing to receive messages, or by replying to one of our messages with an opt in keyword
  • Message types: training reminders, access links, call confirmations and reminders, program announcements, and promotional messages about our offers
  • Message frequency: frequency varies. You may receive several messages in the days surrounding a live training or during onboarding, and periodic messages at other times.
  • Cost: message and data rates may apply according to your mobile plan. We do not charge for the messages themselves.
  • Carriers: mobile carriers are not liable for delayed or undelivered messages.
  • Opting out: reply STOP to any message at any time. You will receive one confirmation message and no further messages will be sent. To rejoin, opt in again as you did originally.
  • Help: reply HELP to any message, or email [email protected].
  • No condition of purchase: consent to receive text messages is not required in order to purchase anything from us.

11. Cookies and Similar Technologies

We use cookies, local storage, session storage, pixels, and similar technologies. These fall into the following categories:

  • Strictly necessary: required for the website and forms to function, including preventing duplicate submissions and maintaining session state
  • Analytics: used to understand how visitors find and use our pages in aggregate so that we can improve them
  • Advertising: used to measure the effectiveness of our advertising, to attribute registrations to the campaigns that produced them, and to show relevant advertising to people who have visited our pages

Most browsers allow you to refuse or delete cookies through their settings. Disabling cookies may prevent parts of the website from working correctly, including our registration form. Where required by law in your jurisdiction, we will seek your consent before setting non essential cookies.

12. International Transfers

We are based in Canada and our service providers operate in a number of countries, including the United States. If you are located outside those countries, your personal information will be transferred to and processed in jurisdictions whose data protection laws may differ from those of your own jurisdiction.

Where we transfer personal information out of the United Kingdom or the European Economic Area, we rely on appropriate safeguards, which may include adequacy decisions or standard contractual clauses with the receiving party. You may request further information about the safeguards applied by contacting us.

13. Data Retention

We keep personal information only for as long as it is needed for the purposes described in this policy, or for as long as required by law. In practice:

  • Registration and enquiry records are retained while you remain on our list and for a reasonable period afterwards for record keeping and dispute resolution purposes
  • Student records relating to a paid program are retained for the duration of the program and for the period required by our legal, tax, and accounting obligations
  • Communications are retained for as long as needed to resolve the matter they relate to and to maintain a record of what was agreed
  • Analytics and advertising data is retained according to the retention settings of the relevant platform

Where you request deletion, we will delete your personal information within 30 days unless we are required or permitted by law to retain it, in which case we will explain the reason and delete it once that reason no longer applies.

14. Security

We take reasonable administrative, technical, and organisational measures designed to protect personal information against loss, theft, and unauthorised access, disclosure, copying, use, or modification. These include encrypted connections between your browser and our servers, role based access controls limiting which members of our team can access personal data, and the use of established providers that maintain their own security programs.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any login credentials we issue to you confidential and for notifying us promptly if you believe your account has been accessed without your authorisation. In the event of a breach of security safeguards that creates a real risk of significant harm, we will notify affected individuals and the relevant authorities as required by law.

15. Your Privacy Rights

Subject to the law that applies to you, you may have the following rights:

  • Access: to be told whether we hold personal information about you and to receive a copy of it
  • Correction: to have inaccurate or incomplete personal information corrected
  • Deletion: to have your personal information erased where there is no continuing lawful reason for us to keep it
  • Withdrawal of consent: to withdraw any consent you have given, including consent to marketing, at any time
  • Objection: to object to processing carried out on the basis of our legitimate interests, including profiling for advertising purposes
  • Restriction: to request that we limit how we use your personal information in certain circumstances
  • Portability: to receive certain personal information in a structured, commonly used, machine readable format, and to have it transmitted to another controller where technically feasible
  • Non discrimination: to exercise your rights without receiving different pricing or a lower level of service as a result

To exercise any of these rights, email [email protected] with the request and enough detail for us to identify your records. We will respond within 30 days, or within the shorter period required by the law that applies to you. We may need to verify your identity before acting on a request, and we may decline a request where an exception under applicable law applies, in which case we will explain why.

An authorised agent may submit a request on your behalf where permitted by law, provided they supply written proof of their authority.

16. Sale and Sharing of Personal Information

We do not sell personal information, and we have not sold personal information in the preceding twelve months. We do not sell or share the personal information of anyone we know to be under 16 years of age.

We do disclose limited information to advertising platforms for the purpose of measuring and optimising our advertising, as described in section 6. Under some privacy laws, including those of California, this type of disclosure may be treated as "sharing" for cross context behavioural advertising purposes. If you wish to opt out of that disclosure, email [email protected] with the subject line "Do Not Share," and adjust the advertising controls within your browser and within the relevant platform.

17. Automated Decision Making

We do not make decisions producing legal or similarly significant effects about you based solely on automated processing. Decisions about whether someone is a fit for a program are made by members of our team.

18. Age Requirement

Our website, training, programs, and messaging are intended for an adult audience. By submitting information to us, you represent that you are at least 18 years of age. We rely on that representation and we do not carry out age verification.

We do not knowingly collect personal information from anyone under the age of 18. Where we become aware that information has been submitted by a person under that age, we may cancel the registration and delete the information at our discretion. A parent or guardian who believes we hold information about a person under 18 should contact us at [email protected] and we will remove it.

19. Third Party Links

Our website, emails, and materials may contain links to third party websites and platforms that we do not control. We are not responsible for the privacy practices or content of those third parties. This policy applies only to information collected by us, and we encourage you to read the privacy policy of any site you visit through a link from ours.

20. Complaints

If you have a concern about how we have handled your personal information, please contact us first at [email protected] so that we can try to resolve it directly. If you remain dissatisfied, you may lodge a complaint with the privacy regulator in your jurisdiction. In Canada this is the Office of the Privacy Commissioner of Canada. In the United Kingdom this is the Information Commissioner's Office. In the European Economic Area this is the supervisory authority of the member state in which you live or work.

21. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our service providers, or the law. The revised version will be posted on this page with an updated date at the top. Where changes are material, we will take reasonable steps to notify you, which may include an email to the address we hold for you. Your continued use of our website or services after a revised policy is posted constitutes acceptance of it.

22. Contact Us

For any question about this Privacy Policy, to exercise your rights, or to raise a concern, contact Creatives Blueprint Inc. at [email protected]. We aim to acknowledge all privacy enquiries within five business days.

This site is not part of, endorsed by, or sponsored by Meta Platforms, Instagram, Facebook, TikTok, YouTube, or Snapchat. All trademarks belong to their respective owners. Results are not typical and your results will vary based on effort, experience, and market conditions.

© 2026 Creatives Blueprint Inc. · 155 Tower Drive, Scarborough, ON M1R 3P6, Canada · [email protected]